Terms and Conditions

Effective Date: June 21, 2026

These Terms and Conditions ("Agreement") govern the services provided by BINDY LLC ("Company," "we," "our," or "us") to the customer ("Customer," "you," or "your").

By subscribing to, purchasing, or using our services, you agree to be bound by these Terms and Conditions.

1. Services

The Company provides residential waste container management services, including:

  • Moving waste, recycling, and yard waste containers to the curb for scheduled collection.

  • Returning containers from the curb to a designated location on the Customer's property after collection.

  • Any additional services specifically agreed upon in writing.

The Company reserves the right to modify, expand, or discontinue services at any time.

2. Service Area

Services are available only within designated service areas determined by the Company.

The Company may refuse or terminate service for addresses outside of approved service areas.

3. Customer Responsibilities

Customer agrees to:

  • Provide accurate address and contact information.

  • Ensure containers are functional and safe to handle.

  • Maintain clear access to containers and designated return locations.

  • Ensure gates, walkways, driveways, and access paths remain unobstructed.

  • Secure pets and animals during service hours.

The Company is not responsible for failure to perform services caused by blocked access, locked gates, aggressive animals, vehicles, construction, weather conditions, or other obstacles.

4. No Guarantee of Municipal Collection

The Company is not affiliated with any municipal waste collection provider.

The Company does not guarantee:

  • Collection of waste.

  • Collection schedules.

  • Collection times.

  • Container placement requirements imposed by municipalities or waste providers.

The Company is not responsible for missed, delayed, or incomplete waste collection services performed by third parties.

5. Subscription Billing

Services are provided on a recurring subscription basis.

Customer authorizes Company to charge the selected payment method on a recurring monthly basis until cancelled.

Subscription fees are billed in advance.

Failure to maintain a valid payment method may result in suspension or termination of service.

6. Price Changes

Company reserves the right to adjust pricing at any time.

Customers will receive at least thirty (30) days' notice before any pricing change takes effect.

Any promotional or founding-member pricing may be subject to separate terms disclosed at enrollment.

7. Cancellation

Customer may cancel service at any time by providing notice through the Company's designated cancellation process.

Cancellation becomes effective at the end of the current billing period.

No prorated refunds will be issued for partial months unless required by law.

Company may terminate service at any time for:

  • Nonpayment

  • Violation of these Terms

  • Unsafe conditions

  • Harassment or abuse of Company personnel

  • Any other reason deemed necessary by Company

8. Service Interruptions

The Company may occasionally be unable to perform services due to:

  • Weather conditions

  • Vehicle issues

  • Illness

  • Staffing shortages

  • Emergencies

  • Natural disasters

  • Municipal service schedule changes

  • Circumstances beyond Company's reasonable control

Customer acknowledges that occasional service interruptions may occur.

9. Property Damage

Customer must notify Company of any alleged property damage within seven (7) days of the incident.

To the fullest extent permitted by law, Company's liability for direct property damage caused solely by Company's negligence shall be limited to the lesser of:

  • Actual documented repair costs; or

  • The amount paid by Customer for three (3) months of service.

Company shall not be liable for:

  • Normal wear and tear

  • Damage caused by municipal waste collection providers

  • Pre-existing conditions

  • Damage caused by third parties

  • Indirect or consequential damages

10. Limitation of Liability

To the fullest extent permitted by law, Company shall not be liable for:

  • Lost profits

  • Lost business opportunities

  • HOA fines

  • Municipal fines

  • Special damages

  • Consequential damages

  • Incidental damages

  • Emotional distress

  • Punitive damages

Customer agrees that use of the service is at Customer's own risk.

11. Assumption of Risk

Customer acknowledges that waste containers are subject to:

  • Weather

  • Municipal handling

  • Theft

  • Vandalism

  • Third-party interference

  • Normal wear and tear

The Company is not responsible for damage or loss resulting from such events.

12. Indemnification

Customer agrees to defend, indemnify, and hold harmless the Company, its owners, employees, contractors, and agents from claims, liabilities, damages, losses, costs, and expenses arising from:

  • Conditions on Customer's property

  • Customer's negligence

  • Customer's violation of laws, HOA rules, or regulations

  • Customer's breach of this Agreement

13. Right of Entry

Customer grants Company limited permission to enter portions of the property reasonably necessary to perform subscribed services.

This permission remains in effect while the subscription is active.

14. Photography and Documentation

Company may document service conditions, container placement, access issues, and property conditions through photographs or video for operational, quality-control, insurance, and dispute-resolution purposes.

Such records may be retained as reasonably necessary.

15. Independent Contractor Status

Nothing in this Agreement creates a partnership, employment relationship, joint venture, or agency relationship between Customer and Company.

16. Force Majeure

Company shall not be liable for delays or failure to perform resulting from events beyond reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Earthquakes

  • Government actions

  • Labor disputes

  • Utility failures

  • Severe weather

  • Public health emergencies

17. Dispute Resolution

Before initiating legal proceedings, both parties agree to attempt good-faith informal resolution of any dispute.

If a dispute cannot be resolved informally, the parties agree to submit disputes to binding arbitration in the State of California, except where prohibited by law.

Each party shall bear its own legal fees unless otherwise awarded by the arbitrator.

18. Governing Law

This Agreement shall be governed by the laws of the State of California without regard to conflict-of-law principles.

19. Severability

If any provision of this Agreement is determined to be unenforceable, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

This Agreement constitutes the entire agreement between the parties regarding the services provided by Company and supersedes any prior discussions or representations.

21. Contact Information

[COMPANY NAME]
[BUSINESS ADDRESS]
[EMAIL ADDRESS]
[PHONE NUMBER]